University Departure

Cal Poly Admissions Office

admissions@calpoly.edu

805-756-2311

College Advising Centers

CAED Advising:

Meet with Mitra Nafisi 

CENG Advising:

eadvise.calpoly.edu/Former-Students/Not-In-Good-Standing

CSM Advising:

Meet with Kristi Weddige

CLA Advising:

Meet with Dr. Kate Murphy

OCOB Advising:

Meet with Chris Ainsworth 

CAFES Advising:

Readmission Policy/information

You are considered "not in good standing" if you were formally disqualified from the university, you left with one or more grade point averages below a 2.0 in your last quarter at Cal Poly, and/or if you have one or more registration holds due to academic or administrative probation.

Former students who did not leave the university in good standing will have their application and transcripts sent to their department/college for review before reinstatement can occur.

Students in this category are advised to contact their department or Student Services/Advising Center to begin dialogue about satisfying any requirements before submitting the application, per the instructions outlined above.

Note: Former Returning Students Not in Good Standing may use this method of application only to return to the same major.

Cal Poly Admissions Office

admissions@calpoly.edu

805-756-2311 calpoly.edu/admissions/returning-students

If you've been away for three or more consecutive terms (fall, winter, spring), and you were not on an official leave of absence, you'll need to follow the process below.

1. Complete the CSU application for former students.

2. Submit official copies of transcripts from any institution attended since leaving Cal Poly.

Cal Poly will accept electronic transcripts via the following:

• Parchment

• Docufide

• Naviance

• National Student Clearing House

• eScript-Safe

• Military Services

If your institution provides certified electronic transcripts through another service, have those transcripts sent directly from your institution to cptrans1@calpoly.edu.

You may also send official transcripts by mail to:
Cal Poly

Transcript Processing

MC 1001

1 Grand Avenue

San Luis Obispo, CA 93407

Note: Returning Students in Good Standing may use this method of application only to return to the same major.

Cal Poly Admissions Office

admissions@calpoly.edu

805-756-2311 calpoly.edu/admissions/returning-students

Campus Health & Wellbeing
Counseling Services
805) 756-2511
Building 27, Room 135
chw.calpoly.edu/counseling

Counseling Services is currently offering services in-person and remotely by phone and HIPAA-compliant Zoom.

To schedule an appointment:
call (805) 756-2511

If you are in crisis: 
call (805-756-2511) anytime*

*After hours, follow the prompts to speak with a counselor.

Eligibility for services:

• Currently enrolled Cal Poly students (graduate and undergraduate)

• Students who have chosen not to enroll for Summer Quarter, but were registered in the previous Spring Quarter and are registered for the following Fall Quarter

• For couples counseling, all partners must be currently enrolled Cal Poly student

• Students who have withdrawn from a term and do not receive a refund of fees maintain eligibility for services at Counseling Services through the end of that term.

• A student who is no longer eligible (loss of matriculation status and/or refund of tuition and fees) and for whom termination of care would present significant risks, may receive authorization for continued care until the student can be referred to another appropriate treatment option.

If you have a disability and need additional support during this process, please contact the Disability Resource Center (DRC) for assistance. Services are currently offered in person or virtually.

Information Technology Services

tech.calpoly.edu/services/email-and-calendar-o365

International Center
Building 52, Room E-32
805) 756-1477
international@calpoly.edu
international.calpoly.edu

Students on an F-1 visa, please check with the International Center before dropping classes or discontinuing from Cal Poly.

Changes to your class schedule could impact your visa. If you are an international student or scholar, please send your email correspondence to: intlservices@calpoly.edu

Financial Aid Office
Building 01, Room 212
calpoly.edu/financial-aid

Most general questions can be answered via email at financialaid@calpoly.edu or phone (805) 756-2927. Phone hours are Monday - Thursday 1:30 - 3:300p.m. Front counter hours are Monday - Friday 10:00a.m. - Noon and 1:00 - 3:00p.m.

Withdrawing from your academic program at Cal Poly could have implications on your financial aid.

Notify the Financial Aid Office of your plans to leave Cal Poly by sending an email to financialaid@calpoly.edu

Student Loans: After six months of not being enrolled in at least half-time status (at any institution), you may be in repayment mode for disbursed loans. This is an important topic to review with your financial aid counselor when considering time off.

Federal, State & University Repayment: If you receive federal, State, or University Financial Aid and withdraw from all classes prior to completing 60% of the term, you may need to pay back a prorated portion of your aid.

Cal Grants: If you’re not enrolled at least half-time for any term, you must request a Leave of Absence from the Cal Grant program. You are allotted a maximum of 4 semesters/6 quarters (200%) of Leave of Absence throughout the lifetime of your Cal Grant award. Extensions may be granted for extenuating circumstances for students that submit a Cal Grant Appeal. https://mygrantinfo.csac.ca.gov/

Return of Title IV Funds - Unsubsidized Federal Stafford Loan, Subsidized Federal Direct Loan, Federal PLUS Loan, Federal Pell Grant, Federal SEOG Grant, and Other Title IV Programs:

• The Federal Return of Title IV Funds policy mandates that students who officially or unofficially withdraw from all classes may only keep the financial aid they've earned up to the time of withdrawal. Federal aid recipients who withdraw from Cal Poly may need to repay a portion of their financial aid money. You are not required to repay any money you have earned via Federal Work-Study.

• The portion you may need to repay will be calculated by the Financial Aid Office and returned to federal or state programs. You may need to reimburse Cal Poly for what has been returned on your behalf.

• No repayment is required if you withdraw after completing 60% of the term. If you are considering withdrawing for a term, contact the Financial Aid Office to determine the impact of doing so.

Health Services

Building 27

health@calpoly.edu

chw.calpoly.edu/health/health-services

Students who have already departed from Cal Poly may be seen for one courtesy visit, including lab testing, X-rays and pharmacy services. The purpose of this visit is to resolve a concern discussed in a previous visit and to issue an appropriate referral. The visit and additional services are subject to fee-for-service charges.

In the future, visitors will be seen for emergency first aid only (one-time treatment that does not require a physician or laboratory, X-ray, or pharmacy services).

Campus Health & Wellbeing strongly recommends carrying private health insurance for medical and surgical problems beyond the scope of Cal Poly's Health Services. Each student is encouraged to have their own coverage for major medical, surgical and emergency expenses. Cal Poly cannot pay for off-campus care; therefore, an individual is responsible for those charges. We recommend consulting with an insurance broker to find the best available insurance coverage for you or Covered CA to choose a plan.

You can also meet with a SLO County Public Health Department's Healthcare Access Navigator. To learn more or get help with a health care question: call 805-781-4838 or visit SLO County Health Care Navigation.

University Housing
Building 31
(805) 756-1226
housing@calpoly.edu
housing.calpoly.edu

It is your responsibility to cancel your Housing contract. Notifying other campus departments does not automatically cancel your contract. To cancel, go to your Housing Portal in your Cal Poly Portal. Select the Housing Cancelations link and complete the necessary steps. You will receive an email confirmation when the cancelation request has been received. Housing staff will review your submission and get back to you. This does not guarantee you will be let out of your contract and typically 30 days’ notice is needed to avoid additional fees for Housing cancelation.

Kennedy Library
Building 35
library@calpoly.edu
lib.calpoly.edu

Circulation Desk:
(805) 756-5760
circulation@calpoly.edu

Tech Returns:

Cal Poly Tech Rentals

• You may return books and other physical materials (including CSU+ and Interlibrary Loan) main desk or in drop bins in front of the library. If you have already left campus please email circulation@calpoly.edu to make arrangements to return materials or pay a replacement fee. Unpaid library fines may result in a hold on student records, including transcripts.

• Please contact Access Services at circulation@calpoly.edu with any questions about your checked-out items.

• Please contact Interlibrary Services at ils@calpoly.edu with any questions about CSU+ or Interlibrary Loan.

Transportation Services
UPD, Building 36
(805) 756-6654
parking@calpoly.edu
afd.calpoly.edu/parking

To request a parking permit refund, please send an email from your Cal Poly email address to parking@calpoly.edu. Be sure to include:

1. Your phone number

2. Your mailing address

3. The reason for canceling your permit.

There is a $25 fee and your refund will be prorated based on the number of weeks you had your permit.

Campus Dining
Building 19
(805)756-5939
campusdining@calpoly.edu
calpolydining.com

Your dining plan will be canceled once University Housing cancelation paperwork is received. Unused dining dollars are credited back to the student, less any non-refundable amounts.

Student Accounts
Building 01, Room 211
805-756-1428
studentaccounts@calpoly.edu
afd.calpoly.edu/student-accounts

To qualify for a full refund of mandatory campus fees, and nonresident tuition if applicable, all courses must be dropped through the online registration process prior to the first day of the academic term.

Completion of up to 60% or end of drop period of the term: entitled to pro-rata refund of Category I and II mandatory system wide and campus fees including non-resident tuition if applicable.

Holds: To ensure future access to grades and transcripts, students should review their account balance on their Cal Poly portal. Payment can be made online through the CASHNet portal or in person at the Cashier's Office, Administration Building (Bldg 1), Room 131E.

Students who have an overdue balance will have a financial hold placed on their academic records until the balance is paid to zero. The hold restricts the student from receiving University services, including but not limited to registration.

Student Payroll
Building 01, Room 107
payroll-services@calpoly.edu
afd.calpoly.edu/payroll/students

Ordering official transcripts

registrar.calpoly.edu/transcript_orders

Order official transcripts using Parchment Exchange on your my.calpoly.edu portal.

1. Sign into your my.calpoly.edu portal. Go to the Academics Tab > Degree Information > Official Transcript.

2. Sign into your Parchment account. You will be required to authenticate through the portal.

3. You may need to register with Parchment. This will be the only time you will need to register with Parchment if accessing Parchment Exchange through your secure my.calpoly.edu portal.

4. Note: If you have an attachment to go with your official transcript you may attach it during the ordering process. Recent students.

If your Portal password has expired, you will need to reset your password by calling the ITS Help Desk at 805-756-7000, to be able to log on to your my.calpoly.edu portal. Transcripts are $10 each.

Academic advisors are available to help with this process.

First-year students:

Mustang Success Center

Building 52, Room D-37

success@calpoly.edu

success.calpoly.edu

All other students:

College Advising Centers

advising.calpoly.edu/advising-centers

Submitting the undergraduate University Departure form does not withdraw you from courses.

If you are currently enrolled in classes and plan to finish out the quarter, please note that you will not be discontinued until you are enrolled in “0” units or have dropped/withdrawn from all classes.

If you are a first-year student: depending on when, in the term, you submit the departure form, you may already be blocked into classes for the next term. If this is the case, you will need to return to your Student Center during your upcoming enrollment appointment and drop those courses from your “Enrollment Tab” in your Student Center in order to avoid paying fees or being assigned a grade of "F"/"WU". You will not be discontinued until you are enrolled in 0 units. Please connect with your advising center if you have any questions about this!